FAQs

Frequently Asked Questions


If your doctor would like to change the amount or the type of catheter supplies that you receive, just give us a call and we can take it from there! We will contact the doctor’s office and get a new prescription and necessary documentation to accommodate the changes that are made.
Washing and reusing catheters can be both time-consuming and inconvenient, not to mention unhealthy! While rewashing catheters may work for some, many people experience reoccurring urinary tract infections (UTIs). However, studies show that sterile use (using a catheter one time and disposing of it) can reduce urinary tract infections. Most major insurance companies, including Medicare, recommend sterile use because reusing catheters often leads to infections which costs insurance companies more money. Even the FDA states that all catheters are single-use only devices, and you can find these guidelines stamped on any intermittent catheter packaging. Consult Doctor
Each insurance plan is different; please contact us today to verify your catheter coverage. Most insurance, including Medicare, will cover sterile use (using one catheter and disposing of it each time). Medicare covers a maximum of 200 catheters per month.
We deliver FREE, once per month, through UPS. Contact your Affordable Medical customer specialist to determine more exact timing depending upon your location in the United States.
Affordable Medical is a urological, incontinent, and diabetic supply company that services customers who have insurance. We will do all your insurance billing for you. The cost of the supplies depends on the type of insurance coverage you have. We are in network with most major insurance plans in the United States. Contact us to have us verify your insurance coverage.   If your insurance does cover your medical supplies we have a solution www.myaffordablemed.com for self pay clients.
  • Always wash your hands before and after draining the urine, even if you are putting on gloves. This step is extremely critical in preventing infection.
  • Avoid touching the cap and the interior of the collection container.
  • Clean any spills immediately.
  • Before emptying the drainage bag, make sure that the area is well-lit and is a place where you can easily maintain balance.
Your supplies will be shipped discreetly to your doorstep through UPS. We supply one month of catheters with each shipment.
Absolutely! With your health and comfort in mind, we want to get you set up on the best catheter for your personal needs. We carry the most complete selection of urologic medical supplies in the entire country, including products from the top manufacturers like Bard, Cure Medical, Rusch, Hollister, Mentor, Coloplast, Astra Tech, Rochester, hi-slip, and MTG. We provide the best quality catheters and urologic supplies along with the best-trained staff, all so we can better serve you.
No, we directly bill your private insurance, Medicare, and Medicaid for covered catheters first. No need to pay for anything upfront and wait weeks for reimbursement when you get supplies through our company.
Some of the common symptoms of a urinary tract infection are: Burning or pain in the lower abdomen (that is, below the stomach) Fever, Bloody urine may be a sign of infection, but is also caused by other problems. Burning during urination or an increase in the frequency of urination after the catheter is removed. Sometimes people with catheter-associated urinary tract infections do not have these symptoms of infection.